Terms and Conditions

1. Purpose and Scope of Application These terms govern the use of our website, www.AlnurModa.com, and the services and transactions between AlnurModa.com and its buyers. By using this website or registering as a user, you agree to these terms and conditions.
2. Company Information AlnurModa.com is a Chinese factory specialized in Muslim fashion, operated by a wholesale company based in Tenerife, Spain. Our CEO is Chinese and resides in Spain. We are committed to building long-term relationships with our partners.
3. Product Descriptions and Warranties We specialize in Muslim fashion. We do not offer any warranties beyond our 7-day refund policy.
4. Orders and Pricing Orders can be placed electronically on our website and are subject to acceptance and product availability. Prices displayed exclude VAT and shipping costs, which are calculated at checkout. Prices are subject to change without notice.
5. Payment Methods Payments can be made via bank transfer, credit card (through Stripe), or deposit through our Alibaba merchant account for added safety. Full payment must be made before we send the products.
6. Dispatch and Shipping Goods are dispatched to the address specified by the buyer. We offer international shipping by plane and by boat, using carriers such as DHL, FedEx, UPS, and others. Delivery times are estimates and may vary. AlnurModa.com is not liable for delays beyond our control.
7. Receipt and Inspection Upon receipt, buyers must inspect the goods and report any issues within 5 days. Complaints should include photos or videos of the issue and be submitted through the appropriate channels.
8. Refund Policy We offer a 7-day refund policy. Buyers must provide photos or videos of any issues with the products to be eligible for a refund. The buyer is responsible for returning the goods at their own charge. Refunds are processed once the issue is verified.
9. User Responsibilities Buyers must ensure the accuracy of the information provided during the ordering process. AlnurModa.com is not responsible for issues arising from incorrect information provided by the buyer.
10. Privacy Policy AlnurModa.com protects buyer privacy and complies with data protection laws. Registering on the website implies consent to data processing as outlined in our privacy policy.
11. Intellectual Property The website and its content are the property of AlnurModa.com. Unauthorized reproduction or use of content is prohibited. No one can copy or use our content without our consent.
12. Limitation of Liability AlnurModa.com is not liable for any direct or indirect damages related to the use of our products, beyond the product’s purchase price.
13. Governing Law and Jurisdiction These terms are governed by Spanish law. Any disputes are subject to the jurisdiction of the Courts of Arona, Spain.
14. Modifications to Terms and Conditions AlnurModa.com reserves the right to modify these terms at any time. Changes will be communicated via our website.
15. Wholesale Packages AlnurModa.com offers specialized terms for clients with wholesale packages. These packs involve recurring payments and automatic renewal. Renewal dates are accessible via the control panel, and packs can be terminated but remain active until the expiry date. No refunds for incomplete subscription periods.

By using our website and services, you agree to these terms and conditions. For any questions or concerns, please contact us at contact@AlnurModa.com.